Video, image, music and workspace chat — all on one credit.

A. With the free plan, you can generate around 60 images using the 100 credits given upon signup. By participating in surveys and other events, you can receive up to 400 additional credits for free. You can also create a team on the free plan, with up to 2 team members. Paid plans are monthly subscription products. Each month, credits are provided according to your plan type and reset monthly. The three paid plans — Basic, Pro, and Max — allow you to invite up to 3, 5, and 8 team members respectively. If you need higher monthly limits, you can upgrade your plan or purchase team packs.

A. After signing up and logging in, a default team is automatically created. Click the team name in the top menu to access team settings, where you can search for users and invite team members. You can also create a new team by clicking the Add Team button and entering a team name. When creating a team, you may invite members or increase team capacity by purchasing team packs.

A. You can view usage for each team in the team settings. Only team owners and administrators can access this information, including generation history, daily usage records, and payment history.

A. Team packs are paid subscription products that increase monthly usage limits and add team members, regardless of whether you are on a free or paid plan. There are three types: Basic Pack, Image Pack, and Video Pack. Regardless of capacity, each pack adds one additional team member. For example, if your team is limited to 3 members and you subscribe to two Basic Packs, your team size expands to 5 members. You can adjust team packs based on your usage needs and required team size.

A. Team packs can be selected under "Team packs · add seats" on the pricing page, or via "Buy team packs" in Team settings › Billing. You can view your current base plan and team packs, and selectively purchase Basic, Image, or Video Packs based on your monthly limits and team size needs. You can also add or cancel (reduce) existing team packs from the same "Buy team packs" option in Team settings › Billing. All team packs follow a co-term policy, sharing the same billing date as the team subscription. If purchased immediately, you receive a full month of credits regardless of remaining days, but credits do not roll over. If you prefer, select "Apply from next month." Cancellations (reductions) take effect starting the next month.

A. Change your plan by upgrading or downgrading from the plan cards on the pricing page. To cancel, use "Cancel Subscription" in Team settings › Billing. If you have requested a plan change, "Cancel plan change" in the Billing tab withdraws that request; clicking "Cancel Subscription" afterwards cancels your current subscription. Subscription cancellation is processed on the next billing date. For example, if your billing date is the 10th of each month and you cancel on May 20, the subscription will be canceled on June 10.

A. If you have not used any credits, a request within 14 days of purchase is refunded in full. Yearly plans can still be refunded afterwards for the months you have not used (the yearly charge minus the elapsed months × the monthly list price). Ask from Team settings › Billing or support.